Privacy Policy
Effective Date: September 28, 2025

Welcome to TOVRIXANEL.SHOP (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://tovrixanel.shop, purchase our products, or otherwise interact with us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following types of information about you:

1.1. Personal Information:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely by third-party payment providers)

1.2. Automatically Collected Information:
When you visit our website, we may automatically collect certain data, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our site
  • Cookies and similar tracking technologies (see Section 7)

2. How We Use Your Information

We use the collected information in the following ways:

  • To process and fulfill your orders, including shipping and returns
  • To communicate with you about your orders, inquiries, or customer service requests
  • To provide you with information, promotions, and marketing materials (where permitted by law)
  • To improve our website, services, and user experience
  • To detect, prevent, and address fraud or other illegal activities
  • To comply with legal obligations and enforce our terms and conditions

3. How We Share Your Information

We may share your personal data in the following situations:

  • Service Providers: We may share data with trusted third parties who provide services on our behalf (e.g., payment processing, shipping, marketing).
  • Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Compliance: We may disclose your information if required by law or in response to valid legal requests.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access, correct, or delete your data
  • The right to object to or restrict the processing of your data
  • The right to withdraw consent (where applicable)
  • The right to data portability

To exercise these rights, please contact us at ou1986999@163.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

6. Security of Your Information

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You can control or delete cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. International Data Transfers

If you are accessing our website from outside our country of operation, please note that your information may be transferred to and processed in a country with different data protection laws. By using our website, you consent to such transfers.

10. Children’s Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

TOVRIXANEL.SHOP
Email: ou1986999@163.com